Author | : Alan B. Clardy |
File Size | : 44,7 Mb |
Publisher | : Human Resource Development |
Language | : English |
Release Date | : 24 April 1994 |
ISBN | : 9781599965215 |
Pages | : 308 pages |
50 Case Studies for Management Supervisory Training by Alan B. Clardy Book PDF Summary
Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace. Each case study includes: Summary of the case; Discussion questions which evoke thought and analysis; Suggested solutions to the problems presented. Training Objectives: Improve participant's listening skills; Empower employees to negotiate; solutions fairly; Provide opportunities for participants to practice new skills in a supportive environment; Illustrate the skills needed to respond productively to complex issues. Activities Cover: Performance appraisal; Managing effectively; Sexual harassment/discrimination; Managing disruptive employees; Coaching/counseling employees; Hiring the right person