Author | : Vincent R. Waldron |
File Size | : 55,6 Mb |
Publisher | : John Wiley & Sons |
Language | : English |
Release Date | : 22 August 2013 |
ISBN | : 9780745680682 |
Pages | : 200 pages |
Communicating Emotion at Work by Vincent R. Waldron Book PDF Summary
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.