Libraries and Key Performance Indicators

This book PDF is perfect for those who love Language Arts & Disciplines genre, written by Leo Appleton and published by Chandos Publishing which was released on 27 July 2017 with total hardcover pages 164. You could read this book directly on your devices with pdf, epub and kindle format, check detail and related Libraries and Key Performance Indicators books below.

Libraries and Key Performance Indicators
Author : Leo Appleton
File Size : 53,8 Mb
Publisher : Chandos Publishing
Language : English
Release Date : 27 July 2017
ISBN : 9780081002551
Pages : 164 pages
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Libraries and Key Performance Indicators by Leo Appleton Book PDF Summary

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

Libraries and Key Performance Indicators

Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the

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