Author | : Lesley Farmer |
File Size | : 41,9 Mb |
Publisher | : Elsevier |
Language | : English |
Release Date | : 31 January 2007 |
ISBN | : 9781780631004 |
Pages | : 160 pages |
The Human Side of Reference and Information Services in Academic Libraries by Lesley Farmer Book PDF Summary
This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource