Author | : Bernardo Zacka |
File Size | : 46,9 Mb |
Publisher | : Harvard University Press |
Language | : English |
Release Date | : 18 September 2017 |
ISBN | : 9780674545540 |
Pages | : 353 pages |
When the State Meets the Street by Bernardo Zacka Book PDF Summary
Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service