Service strategy

This book PDF is perfect for those who love Business & Economics genre, written by Great Britain. Office of Government Commerce and published by The Stationery Office which was released on 30 May 2007 with total hardcover pages 278. You could read this book directly on your devices with pdf, epub and kindle format, check detail and related Service strategy books below.

Service strategy
Author : Great Britain. Office of Government Commerce
File Size : 41,6 Mb
Publisher : The Stationery Office
Language : English
Release Date : 30 May 2007
ISBN : 9780113310456
Pages : 278 pages
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Service strategy by Great Britain. Office of Government Commerce Book PDF Summary

Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

Service strategy

Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

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ITIL Service Strategy

This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written

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The Official Introduction to the ITIL Service Lifecycle

ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.

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ITIL   2011 At a Glance

"ITIL® 2011 At a Glance" is an important update to the internationally-recognized ITIL® best practices for IT Service Management. "ITIL® 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality

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Service strategy  2nd ed

Ḁs the introduction, and heart, of the service lifecycle, ITIL Service Strategy is ideal for both service provider executives and their business customers. It provides a well-defined, best-practice approach to creating and managing a sound IT service strategy that can deliver significant business benefits. -- Publisher.

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ITIL Intermediate Certification Companion Study Guide

Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service

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ITIL Version 3 at a Glance

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT

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ITIL Foundation Exam Study Guide

Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around

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