Author | : Bill Templeman |
File Size | : 54,9 Mb |
Publisher | : CRC Press |
Language | : English |
Release Date | : 05 March 2014 |
ISBN | : 9781040082010 |
Pages | : 154 pages |
Leadership Basics for Frontline Managers by Bill Templeman Book PDF Summary
This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers.