Author | : Thomas J. Cartin |
File Size | : 45,6 Mb |
Publisher | : Unknown |
Language | : English |
Release Date | : 02 May 1999 |
ISBN | : 0873894286 |
Pages | : 0 pages |
Principles and Practices of Organizational Performance Excellence by Thomas J. Cartin Book PDF Summary
Many organizations are realizing bona fide reward payoffs using a systematic continuous approach to quality and quality improvement. Divided into two sections, this book begins with an easy overview of quality fundamentals and productivity followed by a more detailed explanation of the key quality improvement tools and techniques. Focusing on a systems approach to quality improvement, Cartin presents a holistic method that identifies the needs and expectations of all the key stakeholders.