Author | : Mai-lan Tomsen |
File Size | : 52,9 Mb |
Publisher | : Cambridge University Press |
Language | : English |
Release Date | : 31 March 2003 |
ISBN | : 052181670X |
Pages | : 182 pages |
Reaching the Interactive Customer by Mai-lan Tomsen Book PDF Summary
Reaching the Interactive Customer provides critical information for business professionals who want to understand a "connected world", linking businesses, customers, and service providers. It describes how the audience for interactive services has evolved and what that audience is looking for in consumer devices. This book also appeals to anyone who works on or is interested in Web-based technology because it paints a clear picture of how interactivity is evolving from the Internet to the next generation of interactivity with phones and televisions.